Refund Policy

Last updated: October 15, 2026

Madison Northington offers a 30-day money-back guarantee. If you're not happy with the Lifetime unlock or a Sidekick Club payment, you can request a full refund within 30 days of that order date — no reason needed.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for our orders. To request one, visit paddle.net and look up your order using the email from your receipt, or email us at nudgebug@outlook.com and we'll pass it along.

Subscriptions

You can cancel the Sidekick Club anytime from the Shop page ("Manage or switch plan"). After cancelling, your perks stay until the end of the period you paid for. Each renewal payment is covered by the same 30-day guarantee.

Refunds are also subject to Paddle's Refund Policy.

Anything else about your order — a charge you don't recognise, or extras that didn't unlock — send us a note from the Support page. We reply within 1–2 days.

Questions?

Email us at nudgebug@outlook.com and we'll get back to you.